All orders are shipped within 24 hours Monday – Friday 8am – 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
How To Return An Item
For all orders that are damaged during shipping, your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 10 days of your purchase. We will then replace the damaged products as soon as we first receive your returned package.
Please email firstname.lastname@example.org to request return for your damaged product.
Products can not be returned if they are opened unless there is evidence that the products were damaged during shipping.